Electronic Payment System and Revenue Collection at Immigration Department Zanzibar

The study attempted to examine the contribution of electronic payment systems on revenue collection at Immigration department Tanzania- Zanzibar. It employed both primary and secondary data for analysis guided by questionnaires. Regression analysis was applied to examine the impact of electronic payment system on revenue collection at Immigration department in Zanzibar, the efficiency of the electronic payment system on revenue collection at Immigration department of Zanzibar and to analyse challenges face electronic payment system on revenue collection at Immigration department of Zanzibar. The result regression analysis revealed that all independent variables of Visa fees, permits fees and passport fees have positive relationship with total revenue collection at Immigration department of Zanzibar. The study concluded that there is a huge difference of revenue collected at immigration department before and after the installation of the electronic payment system. The study recommended that the immigration department of Zanzibar should provide awareness to the customers on the electronic payment system.