Modeling Enablers of Transporter’s Performance in Downstream Logistics of the Indian Oil Sector

Oil industry in India has entered the competitive world, and each organization used probing strategies to reduce cost. India is a non-oil-producing country, and the scope for this lies in reducing supply chain cost in downstream logistics. This research provides an integrated model of key enablers for transporter’s performance in downstream logistics excellence of Indian oil sector to provide oil marketing companies’ a direction for design of future strategies to reduce downstream logistics cost. The sequential mixed-methods design is adopted. It identifies the enablers through literature review and interviews with transporters, working managers, and logistics experts (qualitative), and then, interpretive structural modeling (ISM) and MICMAC analysis (quantitative) are used to develop the diagraph and matrix to establish the contextual relationship and find their role and influence on each other. This readymade, unique, and unified model provides enablers for transporters’ performance in different individual categories, namely, dependent, independent, and autonomous enablers, and link them based on their driving power and dependence power along with their influencing behavior to enable transporters, working managers, and top management to focus on for reducing the logistics cost and shall add value for the ultimate customers. The academicians shall be benefited by appreciating practical aspects of this business.